09-04-2023 07:51 PM
a month ago
I would never recommend this program to anyone. I signed up 2 years ago, so I just did my first bring it back and my phone was literally in perfect condition (protective case, screen cover, no dents, no scratches, no other damage), and it was only assessed at 50% of the bring it back value. They claimed bruising and dead pixels, but I took pictures with the screen turned on prior to shipping it back and there was absolutely no damage. If you need to ship it back at the end of your term, you need to be able to ensure that it arrives in exactly the same condition that it left your house, which is out of your control. Seems like just another opportunity to rip off customers. I will just buy the phone this time and re-sell when I am done with it. I could have easily sold it for way more than they have valued it.
a month ago
Our team makes sure that all factors are looked into when determining assessment value. If you'd like to discuss this decision further, feel free to send us a private message and we'll be here.