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Android 13 update

Canada100
Organizer
I have a Samsung A13 4G. Just wondering if it was suppose to get the Android 13 update a couple of weeks ago. I thought it was, based on the schedule, but my phone hasn't received the update.
2 REPLIES 2

FuzzyLogic
Community Power User
Community Power User

The dates announced are when it's released to carriers. From there it takes some time before it's released to customers. More here:

 

Software Update Life-Cycle - TELUS Neighbourhood


Just a long time customer hoping to help.

Syaoran
All-Star
Updates when pushed are also only pushed out to a random limited number of devices to prevent an overlooked bug or issue from impacting too many devices. When an update is released, it can usually take anywhere from 2 to 6 weeks for your device to receive it.