Forum Discussion

snappyty's avatar
snappyty
Friendly Neighbour
2 years ago

smart hub

Just received a smart hub but don't know the purpose of it.  Is it supposed to replace my router or work in conjunction with it?
A-B's avatar
A-B
Icon for Community Manager rankCommunity Manager
2 years ago

Ahh, gotcha. We'd have to check your account to be certain, but do you know if you're currently on copper run ADSL or fibre?

snappyty's avatar
snappyty
Friendly Neighbour
2 years ago
All copper in the house, standard phone line as far as I know. Please be my guest and check my account but I would like that conversation to take place on my private email
  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager
    2 years ago

    For sure, we never discuss account info publicly here. I'll send you a private message.

    • snappyty's avatar
      snappyty
      Friendly Neighbour
      2 years ago
      Ok thanks, but I still don’t know if I am supposed to connect this smart hub to my router as a stand alone unit or if it replaces my router.
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