smart hub

[snappyty]

Just received a smart hub but don't know the purpose of it.  Is it supposed to replace my router or work in conjunction with it?

[A-B]

You can visit our page here: https://www.telus.com/en/internet/smart-hub to see all of the info about it.

[snappyty]

I checked there but it doesn’t really answer my question

[snappyty]

More advice please.

[A-B]

The smart hub is a device that acts as a central control point for various smart devices in a connected home or office environment. It provides internet connectivity and Wi-Fi access and the ability to connect multiple devices online.

[snappyty]

so do i disconnect my router and connect the smart hub?

[A-B]

Still not quite sure what you mean. Is your existing router working?

[snappyty]

Yes it is. Router works fine. We got new mobile phones and Telus sent me this smart hub.

[A-B]

Ahh, gotcha. We'd have to check your account to be certain, but do you know if you're currently on copper run ADSL or fibre?

[snappyty]

All copper in the house

Tyler Ross
Snap On Tools
604-250-8665

[snappyty]

All copper in the house, standard phone line as far as I know. Please be my guest and check my account but I would like that conversation to take place on my private email

[A-B]

For sure, we never discuss account info publicly here. I'll send you a private message.

[snappyty]

Ok thanks, but I still don’t know if I am supposed to connect this smart hub to my router as a stand alone unit or if it replaces my router.