landline voicemail

[SarahM]

How do I change the amount of times my phone rings before it goes to telus voicemail? It is only ringing twice, and is not enough time .

[BobArthur]

It's easy to do:

Did you know you can easily change the number of times your Home phone rings before the call goes to voicemail? Follow the steps below.

1 - From your Home phone, wait for a dial tone, then dial *94. You should hear 2 quick beeps

2 - Enter the number of rings (from 2 to 9 rings) you want the caller to hear before the call is transferred to voicemail

3 - Hang up. Your number of rings will have been successfully adjusted

[SarahM]

this does not work for me, when I dial *94 it gives me a never ending busy signal, not 2 beeps

[BobArthur]

Hmmmm.....that's a bit odd. I just tried it myself and got the same result that you got. I guess your best option now would be to call Telus at 1-888-811-2323 and ask to be transferred over to the Home Phone tech department. Good luck.