I'm on Telus internet for good 50mbps account. Router is a Telus WiFi hub, my IP as according to the router is 10.80.244.x, but when I browse any web pages, there's a transparent proxy that redirects the traffic to me. This anonymizes my identity but at the same time, it breaks things like my IP phone.
If I browse to https://whatismyipaddress.com, it's showing my IP as 209.121.228.195. This is not my IP address, and I did not configure any proxies on my browser.
I used to be able to open a UDP port for wireguard server, but it has ceased working for a few months. On the last weekend I saw that incoming UDP traffic to the port was accepted but outgoing was blocked. Today both incoming and outgoing are both blocked.
I have called technical support many times but after modem resets and many hours of troubleshooting, still no one knows what's happening to my account. Who can I call to fix this issue?
