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Upload speed way too slow

Pesi
Neighbour

I just tested my upload speed with and without my VPN turned on, using speedtest.net

With VPN turned off - upload speed was 175 Mbps

With VPN turned on - upload speed was just 3.65 Mbps!

Is this normal?

3 REPLIES 3

FuzzyLogic
Community Power User
Community Power User

Once VPN is enabled internet traffic will be routed through that VPN service. This points to an issue with their routing and not Telus.

It is a Norton 360 VPN that was installed by Telus itself - is that significant?

FuzzyLogic
Community Power User
Community Power User

A different VPN MAY give you better results. Do you need to be using a VPN? This may help answer that question:

 

Do I need a VPN at home? | NortonLifeLock