July
Hi folks! I had a chat today with a Telus customer service agent about swapping my current Nokia ONT for the SFP ONT they are including in newer installs. I run my own Ubiquiti UDM-PRO gateway, so I do not need the T3200M Telus supplied gateway. Unfortunately, the rep didn't seem to understand what I was asking for. Is this something any of you guys have experience with?
Thanks!
Solved! Go to Solution.
July
Hi @Phil20 the install cannot be done on self serve you would have to request to have it install. (There are some costs that may be associated) I would suggest you request to speak to a tech support as they may have better understanding of what your ask is.
July
Hi @Phil20 the install cannot be done on self serve you would have to request to have it install. (There are some costs that may be associated) I would suggest you request to speak to a tech support as they may have better understanding of what your ask is.
July
Thanks! This is helpful. I'll try to get in touch with them!