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Pay for 500Mb but get 50-80... daily reboot

FireGuyPH
Friendly Neighbour

Every single day, sometimes multiple times through the day, I have to hard reboot the entire system as the speed gets throttled down... slow enough to cause conference call issues.

 

Their auto-fix method makes no difference.

 

What have others done?

4 REPLIES 4

FuzzyLogic
Community Power User
Community Power User

Wired or wireless? If wireless there are many factors that can affect your speed. Need more information about your equipment/configuration.


Just a long time customer hoping to help.

Wired direct to device. Nothing between the desktop and the router. Wireless speeds on other devices track.

FuzzyLogic
Community Power User
Community Power User

What router and device? Maybe a bad cable?


Just a long time customer hoping to help.

The flatish white telus router. Not a cable issue as the entire system tracks and there are multiple (5) cat6 cables coming from it to various places in the house. Plus, speed is fine for a few hours, then craters.