10-26-2021 03:04 PM
Solved! Go to Solution.
10-27-2021 12:15 PM
In the simplest of terms, no, you can’t have two accounts on one line. Were I the tenant, I too, would be wary of sharing my service with others.
10-26-2021 07:55 PM
Technically, the installer is correct the line speed to the basement will not change, but the internet feed to the basement will be shared among the users. If the connection is a 1Gbs fibre connection then the users will probably not notice that the line is being shared, but if a 25Mbs copper connection then user could notice the effects of sharing the connection.
Also the basement user may not be a plan that allows unlimited data transfer and sharing the plan will put them over there monthly allowance and require a plan upgrade.
Then there can be security issues with sharing and internet connection.
10-27-2021 12:15 PM
In the simplest of terms, no, you can’t have two accounts on one line. Were I the tenant, I too, would be wary of sharing my service with others.
10-28-2021 07:37 AM
I think it is not possible to get two accounts on single line, better you should ask the support. May be they can give you a better solution of this.