My telus website

[ChrisJ5]

We are not able to login to mytelus on our computers or phone. It has been blocked.

2 months ago I spent 2 hours on the phone to cancel the home phone. We never ordered it. They sent me to 4 different people to argue with me. As of today we are still being charged.

I can't get through to a human and I can't do anything online. Service went down for 4 days and the online help was not help. The tech on the phone could not do anything. Went out to an actual  Telus location to get them to fix it.

[Rocky3]

This is now a normal occurance.

The perfectly working My Telus web page was upgraded and many reported this same problem.

I lost access to my Optik portion. But I got lucky with the tech I was talking to believed me. At his end it was working correctly. He tag teamed with someone else and they did multiple things at their end and asked me to check, finally it is now working. In the end no one knew what made it work again.

Anyone else wonder why Microsoft is always updating? If they are having instability, why expect less from Telus or any other tech based operating system.