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My Telus wifi pause device problem

Shang
Just Moved In
My Telus wifi app - pause device function intermittently does not work. I attempt to pause a device and it shows paused for approximately 12 seconds, then it changes back to unpaused. Tried with individual devices and family profile groups with no success.
Also, sometimes I am unable to unpause a device. What’s the solution?
1 REPLY 1

NFtoBC
Community Power User
Community Power User

If I recall, the unpause issue has been discussed before. A search should find the topic.

 

NFtoBC
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