It took less than an hour for me but I had very little email in that account. I did have to reset my password through My Telus account before I could log in to the new email but that worked on the first try. I assume you followed all the steps to get it set up?
No phone message received, or text or anything (I just rechecked a second ago). I did follow the steps for migration and provided my number as asked. The telus emails have disappeared from my iPad, but interesting enough I can still see them on my laptop. Not sure what happened there.......
Later yesterday I did finally find a human to talk to(that was another whole ordeal). He stated I could not schedule a migration......he did say that......but I had (on the previous Tuesday, for Thursday AM migration). His only advice was to wait till I am contacted to schedule a migration............???
So that was Friday, and I was exhausted by Telus by that point. So am leaving it till Monday/Tuesday AM to see what happens.
Thanks though for being in touch. Appreciated.