Forum Discussion
Migration Length of time
Does anyone know how long it actually takes for the migration to take place? Mine was scheduled for yesterday at 7AM. It's now been about 36 hours. I can't access my telus email still, after...
Nighthawk
Community Power User
Community Power UserIt took less than an hour for me but I had very little email in that account. I did have to reset my password through My Telus account before I could log in to the new email but that worked on the first try. I assume you followed all the steps to get it set up?
Thanks for responding. Good to know it took an hour, mine is now over 36 hours. And yes, have looked at the steps, videos, etc a number of times.....I'm not a techie person and have found it very confusing. Thanks again.
- NFtoBC
Did you follow the steps, including setting a phone number for a text to be received?
No phone message received, or text or anything (I just rechecked a second ago). I did follow the steps for migration and provided my number as asked. The telus emails have disappeared from my iPad, but interesting enough I can still see them on my laptop. Not sure what happened there.......
Later yesterday I did finally find a human to talk to(that was another whole ordeal). He stated I could not schedule a migration......he did say that......but I had (on the previous Tuesday, for Thursday AM migration). His only advice was to wait till I am contacted to schedule a migration............???So that was Friday, and I was exhausted by Telus by that point. So am leaving it till Monday/Tuesday AM to see what happens.
Thanks though for being in touch. Appreciated.
