Telus is a horrible company when it comes to customer service. On November 13, I requested that my services be moved. This call took over 2 hours, I did not receive an email confirmation. Today, I am on the phone again, for well over one hour so far. I discovered that that the order from November 13 was messed up. And they keep trying to add a home security installation WHICH I DO NOT WANT !!!!
This company only cares about maximum profits. Just look at their over-the--top downtown spiral-shaped building combined with their total lack of service. Their customer service agents work in foreign countries - another indicator of only wanting fat profits.
I would sure love to talk to a Calgary manager in person. But isn't likely.
