TELUS Refuses to cancel my internet service
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2 weeks ago
- last edited
Friday
by
DanR
I recently moved and asked for internet and home secruity.
It's taken over a month for them to set up fiber optics and it still hasnt been installed.
Therefore I tried to cancel for almost a week and I keep getting bounced from one loyalty department to another loyalty department with 2hour + hold in between.
They say they cannot cancel when I know they can. If I do not get cancelled, I will file a complaint to CCTS and CRTS.
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a week ago
Hi there, can you send us a private message so we can assist you further?
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