Follow the basic troubleshooting follow the guide here. If it brings no resolution contact Telus which will more then likely result in a service call.. There are no reports of any issues in Uculet. If wide spread there would be more chatter on the neighbourhood.
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No replies from phone calls? Did you speak with someone at Telus? The more people that speak to someone at Telus, the better. There's a really good chance the nearest tech is in Port Alberni so it's possible there isn't a tech in Uculet daily. More reports could mean faster response and repair.
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