Internet and Optik Tv

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AK1957
Just Moved In
Only thing that works is the landline, Internet and Optik Tv has been down for about 3 days now. Anyone know whats going on? And if telus is actually doing something about it ?, Every time I call them I have wait on the line for over an hour and when I get my turn they just tell me to reset the modem a few times and when that doesn’t work they say they cant do anything about it that the technicians are working on the problem.
FuzzyLogic
Rockstar

First check the Outage page:

 

TELUS Service Status

 

If you aren't listed there you can try restarting your Optik devices:

 

How to reboot your Optik system | TELUS Support

 

Otherwise you will need to talk to Telus to get your issues resolved.