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Internet Service Suspended during holidays '

LTTelusCustomer
Just Moved In

My internet service was suspended without notification. It is suspended for 2 days, Telus customer service is kicking the can down the road. One agent simply deceived my wife, mentioning you are not authorized. I want my service resumption immediately. I hate to mention that despite being a customer for last 20 plus years, my account was suspended without notification

 

1 REPLY 1

LTTelusCustomer
Just Moved In

I am travelling outside Canada and struggling to connect with agents. While I am away on vacation, kids are living without service. Very angry with telus