So i am living in a rental with the internet included, its telus pure fibre. I have the login code and stuff for the modem but theres not much i can do from there.
My issue is: i plug in the ethernet cable from some sort of extender they use for the basement. It tells me to sign in via browser but it has no internet connection. So i cannot preform said task. I tried with wifi card no change, i have internet via wifi, perfectly fine. Just when using ethernet it says to sign into the telus site like i have to purchace a plan or something.
It could be just the extention modem thingy, as it registers a new ip for other devices i assume. But its confusing and i dont want to wait on the phone for 10 hours lol