Honeywell Redlink

[deedesie]

Redlink thermostat and bridgeing

Hi I saw solutions about enabling bridge mode for the Redlink thermostat connection issue. I tried the solution about enabling bridge on Lan Port 1. But did not work and in any case the  Boost wi-fi 6 is connected to the 10g port on the NAH not Lan Port 1. I then tried setting the bridge mode to Lan 10 gig port and that stopped the Wi-Fi and everything to stop working. Instead of plugging the Redlink to the boost, should I be plugging it into LAN port 1 on the NAH itself and try the solution again? Thanks

[Nighthawk · Accepted solution]

There was a discussion about Redlink problems previously. You could try connecting it directly to the NAH. It should work either way when hardwired but it was hard to get details about the device or the configuration on the user side so I don't think there was any solution before. If you can provide more details about Redlink, that could help.

[Nighthawk · Accepted solution]

There was a discussion about Redlink problems previously. You could try connecting it directly to the NAH. It should work either way when hardwired but it was hard to get details about the device or the configuration on the user side so I don't think there was any solution before. If you can provide more details about Redlink, that could help.

[deedesie]

Thank you - yes that is the link to the forum that i used to try to fix my problem.

What i got stuck on is 

• BRIDGE page - check ENABLE BRIDGE (opens LAN PORT dropdown options - click LAN 1 (refers to port options on back of modem)"

Anyways - I unplugged the redlink from the back of the boost wi-fi 6 and plugged the redlink into the NAH instead,  AND set bridge mode for Lan 1 only and just got it working a few minutes ago.

[Machound · Accepted solution]

I want to highlight the solution again for newcomers to this complicated thread. My Honeywell red link stopped working after my wifi upgrade to wifi6 smart modems. Strangely I could get it to work briefly for 5 mins at a time after a complete system reboot and plugging it’s Ethernet cable into either the NAH or the boost wifi modem. But then it would loose internet connection each time. The solution as described in this thread is to access the admin panel for the NAH then find the LAN settings and turn on bridge mode for one specific port (which you can do for lan port 1 using the small drop down selection). Then after the Nas reboot just plug the Redlink Ethernet into this LAN port 1  (you might have to switch an existing cable to another port to free it up). At last my redlink system works again!