Forum Discussion
Have been charged wrong on my last month bill
I am reaching out regarding my 2-year contract at $55 per month, which has not expired or been modified. However, I was unexpectedly charged $65 last month without any prior notification or explanati...
Hi there, can you please send me a notice that was sent to me when you guys decide to increase the monthly bill for 100%? I'm pretty sure you have it in your files. And also, in this case you are autorized by me to share my private informations. Nothing to be hidden. Also, can I get $45 back I was charged for land line reconection that i didnt ask for?
TELUS_Support
Official Support Team
Official Support TeamWe strive to provide you with advance notice regarding any changes to your services. A bill message is sent to inform you of the upcoming adjustment. You can view this notice in the message section on your previous bill for additional details.
Is it there any problem to re-send that advance notice?
