Fibre 3g throttled upload speeds on VPN

[Kyl]

Hello community, I noticed that this week while I am connected to my VPN provider that my upload speeds seem to be only capable of 10Mbps.  I am subscribed to 3G with unlimited data addon.  When disconnected from my VPN I can get near symmetrical speeds (3000Mbps).
As I mentioned this is only in the past week or so, prior to that I was able to get those same symmetrical speeds while using my VPN.
Is there some where I can check if Telus has made changes to my account?  It seems like many posts here and other places online someone will comment that Telus does not throttle like this, but in this case (if it isnt my VPN provider, I am waiting for their support to respond) it seems like Telus is controlling how I use the internet.

[Nighthawk]

The discussion about supposed throttling was for cellular, not fibre. There are no settings on Telus's end for VPNs. Tech support likely wouldn't even know what to do with a VPN. I would definitely start with your VPN provider since you get full speeds when not connected to VPN.

[Kyl]

I am not sure what is happening.  I am trying to connect to my computer from a remote computer on a specific port using wireguard.  I have been in contact with my VPN provider and verified the connection and iptables firewall rules with them.  I have also put the telus equipment is in bridge mode and forwarded the ports in my router.
the device I'm trying to connect to shows listening on all IPs for my port.  But nothing can connect. I would love for this to be something I have mis-configured but I am not sure where else to check.

Is it possible to somehow get in contact with someone at Telus that can verify my account doesn't have anything blocked?  I can't seem to get past the chatbot, support webpage click maze.

Thanks