May
My docking station is connected directly to our network via an ethernet cable to our Telus MoCA adaptor, to the wall. Up until 2 days ago, that was the internet connection I used. Now my laptop will only connect via wi-fi, even though it's docked.
I've checked power supply to all devices, tried a different ethernet cable, and I can still only connect to the internet via wi-fi.
I want to connect to the internet on my laptop via the MoCA cable. How can I fix this? It's worked for months, up until recently.
May
That's definitely odd. Have you tried rebooting your equipment or speaking with our Tech Support team about this?
May
I've re-booted everything, but haven't spoken to tech support yet.
May
That'd be your best bet if rebooting didn't do the trick. They're available at 1-888-811-2323.