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Connect App - Not connected to Home Network
The Connect App no longer works. It says, "You need to be on your home Wi-Fi and enter your admin password to proceed. Please ensure you're connected to your Wi-Fi and reopen the app to try again" ...
We're aware of a bug. We're working on a fix which we hope to deploy soon. I don't have a timeline yet but once we have something concrete, we'll definitely share it with you. Please stay tuned!
*Edit: Accepting as solution to pin this to the top for visibility.*
Thank you for the message. Where to find the web interface you are suggesting. Can you drop the link here.
The default for the NOH (modem on wall) is: 192.168.1.254
The login is: admin
The password is on the label found on the "modem" (unit fixed to the wall). The label shows the default SSID, its password and the admin password. You need to use that last one to login into the unit's web interface.
- Hi I am so confused now.Last message you said not to use the .254 which is the gateway! . Now you are suggesting to use .254!I have the wifi 6 network access hub on the wall and main wifi 6 booster and mini booster.See your message below:Renaming the SSID and changing passwords for main and guest WiFi networks can be done through web interface of the main booster, not the .254 which is the gateway. That one allows changing the IP scheme and other parameters. The web interface of the .254 does show the IP address of the main Booster (taller unit) as well as the miniBoosters. Password to be used is on the label of the respective device, unless you changed them through the web interface.
Sorry about the confusion.
You first have to go to the .254 to find the IP address of your main Booster (tall cylinder). This IP address can be different from one network to another. It will have the same first three numbers : 192.168.1, but the last will be unique to your unit on your network.
Once you have that IP address, you can log into your main Booster unit using its IP address and its admin password. The later is on the units label.
- Thank you for more details.
