So, the Telus account is in my wife's name. The account has the phone and internet on it along with her internet at her new home. If I call someone from my home phone it displays her name. How would I (or how would she) go about getting the displayed name changed so that it reflects the fact that I'm the only person using that land-line?
Just wondered if it's possible on a Home Phone Lite plan.
Any pointers are appreciated.
Solved! Go to Solution.
Yes, you (she) need to contact Telus and request your directory listing be updated to the name you wish. Our phone is set up to display my spouse’s name, though the account is in my name.
In addition to directory listing update (or unlisted if you prefer), the specific feature you need them to update is Outgoing Name Display. Tell the rep you speak with you need to update that and they'll know what to do.