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Boost Wifi Mini

gpi
Organizer

Recently I just had Pure Fibre installed and all works well with the wifi, except for the Guest network which results in really slow speeds of about 35 Mbps when testing with various network speed test sites.

Regular wifi has speeds of about 400 Mbps.
Installer said they ran out of the regular Boost Wifi device and installed a Boost Wifi Mini instead. 

Both tests were done on a iphone and ipad about 10 feet from the Boost Mini device.

I tried restarting the device with no change. 
Not sure if replacing the Mini with the correct one will solve this problem.

Has anyone run into this with their Guest network?

Thanks

1 ACCEPTED SOLUTION

TELUS_Support
Official Support Team
Official Support Team

Your best bet would be to reach out to our Tech Support team so they can troubleshoot with you and/or look into the option of replacing the mini for you! 


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1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Your best bet would be to reach out to our Tech Support team so they can troubleshoot with you and/or look into the option of replacing the mini for you!