Forum Discussion
canuck123
6 years agoOrganizer
Boost Wifi problem!
In the Telus My Wi-Fi app on my iPhone, under Network Status it says, “Wi-Fi booster information is only available when you’re connected to your home Wi-Fi”. I am already connected to the home wifi and can see the devices list but I cant view any information on the 2 boosters I have. I have tried factory setting the boosters a few times and it is still showing the error message. Does any1 know how to fix this?
I had the same problem as you. I had to clear cache on my App and resign in and that fixed it. This was Android btw. For Apple, i imagine uninstalling the app and reinstalling.
7 Replies
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- Bigboy98Friendly Neighbour
I had the same problem as you. I had to clear cache on my App and resign in and that fixed it. This was Android btw. For Apple, i imagine uninstalling the app and reinstalling.
- canuck123Organizer
Can nobody help me with this? I cant add my boost in the my telus app!
- canuck123Organizer
The boosts are connected to my T3200m by the way...
- cellarboyFriendly Neighbour
Same problem here. No idea what's going on with them...