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Just Moved In
Status: Closed

Hello. My name is Terry. I was just contacted by an ADT sales agent. If my understanding is correct, Telus now oversees ADT. I just wanted to let you know of how rude and beligerant the sales agent was. I was offended and mocked by him. Though I am not a Telus customer, I know you as a company are better than this. I just hope that no one else gets treated the way I was. Sincerely, Terry

TELUS Team Member
TELUS Team Member

Hi Terry, we're terribly sorry to hear about your negative experience with us. We definitely want to investigate further, and I'll be sending you a private message in a few minutes to follow up on this.  Thank you! 

Status changed to: Closed
TELUS Team Member
TELUS Team Member