Forum Discussion
PVR not recording ANYTHING - plus weird error about too many tvs recordings
Neither of our two PVRs will record. We have many scheduled Series recordings and none of them are happening. This has been going on for weeks. If we press the red button on the remote to record a li...
Thank you so much for replying! I hope I get a call back.š¬ Iāve also been through the ābotā process that assumes I donāt know anything lol.
TELUS_Support
Official Support Team
Official Support TeamHey, Linda. Have you received a callback from our team about this?
- No I havenāt yet.
- TELUS_Support
Gotcha. Feel free to send us a private message here and we can connect you.
- Hi, thanks for getting back to me.
Telus box is still not functioning properly. Last night was something new, I couldnāt pause or rewind live tv either.
We have 3 boxes. I didnāt check the other boxes. Iām working during the day but home in the evening if you can troubleshoot more. Hereās what Iāve done so far:
1. Unplugged the box and wifi router for just over 30 seconds and plugged back in. After the box finished initializing it was still not functioning properly. I did this 4 more times. Still not working.
I deleted scheduled recordings and re-scheduled them. Still not working. Red light does not illuminate but scheduled recordings have red dots showing as if they are.
Thatās pretty much all I can do on my end. š¤·ā:female_sign:
Linda
