Forum Discussion

easygoing's avatar
easygoing
Organizer
2 years ago

PVR fast forward problem

Lately when I was watching a recorded program and tried to fast forward, at certain point during the fast forward, it just jumped right back to the beginning. Now the recording would not go past that...
Optik-Kate's avatar
Optik-Kate
Icon for TELUS Team Member rankTELUS Team Member
2 years ago

It sounds like two potential issues. The first one is there may have been a problem with just one recording. It may have been corrupted and didn't work. However, if you're experiencing this on multiple recordings it may be a case of HDD failure. And you may need a new PVR. Can you share the following information:

1. when did you notice this issue begin to happen?

2. Is it on all recordings or just some of them? Specific program, specific days

3. Is the playback issue on the actual PVR or the non-PVR box? 

Lollipop1's avatar
Lollipop1
Neighbour
2 years ago

This is exactly the same problem I’m having. I noticed it a couple weeks ago and more and more recording seem to have the same problem. Do I need a new VCR.

  • KMoshea's avatar
    KMoshea
    Helpful Neighbour
    2 years ago
    Hey,

    We got a new pvr and it does seem to have resolved the issue at the moment. Best of luck! It was super frustrating
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