Forum Discussion
Solved
Internet constantly cutting out/ not working
Anybody else having random interruptions today or periods in which the wifi totally cuts off? I am connected to the main modem and have pure fibre, I have boosters around my home too and the inte...
It seems to be a common problem among all my devices. The wifi will cut out and then reconnect and cut out again. It seems like it could be an modem problem? Since when it connects me to the wifi booster it works at very slow speeds for a short while and then disconnects as well? I will contact Telus tomorrow morning it seems, hopefully it resolves. I had a similar issue with it Wednesday morning but it started working again throughout the day.
Nighthawk
Community Power User
Community Power UserThe only other thing I could think of if multiple devices are affected is Smart Steering (if you have a T3200M gateway). If Smart Steering is enabled the gateway will switch between the 2.4 and 5GHz wireless bands if it detects a weak signal with one. That could momentarily disconnect your devices and they'd basically jump to the next available network.
Thank you, do you know where I would be able to check if smart steering is on?
- FuzzyLogic
Thank you, I will take a look
