Cannot access Crave/HBO online or the Telus TV+ App.

[laurandden]

Hello, I am subscribed to Crave/HBO among other things but for months now I have no longer been able to login via my TV provider on their website. When I try to I get an error message "An error occurred connecting with your provider, please try again". I contacted Crave directly as directed by Telus tech support who told me their system is not recognizing my email.

When I try to login to the Telus TV+ App I get an error message "Login Failed "Sorry an errorc has occurred. Please try again later. ERR_AGL_ACN_3545".

[TELUS_Support]

Hello. We're aware of this issue. Please send us a private message and we can discuss further, thanks!

[ChandlerLouie]

What is the solution? I am having this issue as well

[TELUS_Support]

@ChandlerLouie Just wanted to clarify - is your issue logging into Crave or the 3545 error? Or both?