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Latest topics

Customer Service to update account services

The call center has been such a pain to work with. We have called so many times and just keep getting redirect to another department because the call center can't make changes to my account. I don't understand why there isn't someone that can help wi...

Bamboo by Neighbour
  • 2407 Views
  • 1 replies
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Address not found

We just rented a new building for our business and have called Telus a couple times and they said they cannot find the address. The address is definitely correct according to our city. They do have the address next door to us in their system, and we ...

CH2 by Neighbour
  • 4113 Views
  • 3 replies
  • 0 kudos

Resolved! I'm looking for advice

Hey there is an agent with you I spoke to on Telegram in order to work with your companyIn the field of document translation and rewriting, see what he told me : • The company premium ID cost 40 USD, and also the 40 USD will be refunded back to you a...

Manar by Neighbour
  • 5936 Views
  • 2 replies
  • 0 kudos

Billing

Today surprisingly I received 113$ invoice from ADT Telus informing about police dispatch on 6th February. In fact at the same time I talk to a person on Telus side and told him not to despatch the Police as it was because of low battery on their one...

Rmabo007 by Neighbour
  • 2451 Views
  • 1 replies
  • 0 kudos

Setup Doesn't Work

Hello; Spent far too long on the phone Today being transferred to the wrong departments and being dropped. So $ Thousands were spent to bring the fiber into the building and it took 8 months for a straight 300m run We have Aruba 7005 & 620 wireless c...

Setup Doesn't Work

Hello; Spent far too long on the phone Today being transferred to the wrong department and being dropped. So $ Thousands were spent to bring the fiber into the building and it took 8 months for a straight 300m run We have Aruba 7005 & 620 wireless co...

Device Not Delivered

I have placed a corporate order 577169-1.They have processed the order and sent me the device and sim cardvia purolator one Jan 4 and the purolator have marked it as delivered on Jan 5th which i havent received.I contacted mobility support inorder to...

Telus Kiosk Wrapping in the Tilbury Park Area (Delta, BC)

Hello, I am a business owner in the Tilbury Park area, and we are wondering about having the the kiosks around our facility professionally wrapped with approved images / designs that suit the area? Both pieces of equipment are located on 72nd avenue ...

Brit by Neighbour
  • 3945 Views
  • 3 replies
  • 0 kudos

Resolved! 2nd IP on business fibre ONT

I have a business fibre connection using a G-240G-A ONT. As I understand we have 5 static IPs available with our package, and we are using one at the moment. I want to put a file server on another IP behind a pfsense router. I'm not sure how to acces...

simmons by Neighbour
  • 4930 Views
  • 1 replies
  • 0 kudos