It took 10 calls, and over four hours to transfer my consumer account mobile phone to my business account. The customer service was mostly horrible with all but one rep sounding extremely stressed and rattled.
Here is what their self-touted "world-class" technology looks like:
Here is the call log:
I read the entire thing I dont understand the difficulty your having but it could be worst you could be me " SHAW REFUSES TO DELIVER " they removed any option they work as a team to be ignorant and attack people that are smart enough to run there own servers etc. Ignorance breeds Ignorance and its propagated blissfully at ISP's what we need is options but no company can evade end point like coax and dsl etc and its impossible to run one patch of FIBRE and put on a entire new era of smart people on it. Though it would be nice to try.