Forum Discussion
Solved
Vivint to TELUS SmartHome: Complete downgrade, do not switch over!
I had a paid off Vivint system. I agreed because TELUS represented the replacement as an “upgrade” and a “1 to 1 replacement.” That is why I allowed my existing equipment to be removed. After instal...
Did you ever get the new Telus working? I’m in the same boat with Vivint, and every Telus employee I talk to tells me something different. That’s why haven’t “upgraded” yet.
TELUS_Support
Official Support Team
Official Support TeamHi Vivntisbetter - we will do our best to answer your questions. We'll send you a private message to continue
help rewrite this please so it clearer? Why ask someone to send a private message from a TELUS Support -Official Support Team in an open Telus forum? Should be open and transparent.
