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gregchadwick's avatar
gregchadwick
Neighbour
2 days ago

Unable to Link Alexa Telus Home Assistant Skill at This Time

Here we go again. I use Alexa to arm and disarm my Telus alarm. It seems every few months it stops working due to some Telus backend update and I disable the Telus Home Assistant skill and then renable it and link my accounts but as per usual when this problem exists, I get the message "Unable to link the skill at this time".  When will this be resolved?

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    This is a known issue at the moment, and our team is working with the Amazon vendor to resolve it asap. While we don't have a definitive timeframe for its resolution here today, rest assured that they'll have it working as quickly as possible.