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Unable to Link Alexa Telus Home Assistant Skill at This Time
Here we go again. I use Alexa to arm and disarm my Telus alarm. It seems every few months it stops working due to some Telus backend update and I disable the Telus Home Assistant skill and then renab...
This is a known issue at the moment, and our team is working with the Amazon vendor to resolve it asap. While we don't have a definitive timeframe for its resolution here today, rest assured that they'll have it working as quickly as possible.
Edit: We've identified the issue and worked with our vendor to resolve it. As of August 21, 2026, our testing confirmed that the skill is working. Please see this topic for updates.
TELUS_Support
Official Support Team
Official Support TeamThis is a known issue at the moment, and our team is working with the Amazon vendor to resolve it asap. While we don't have a definitive timeframe for its resolution here today, rest assured that they'll have it working as quickly as possible.
Edit: We've identified the issue and worked with our vendor to resolve it. As of August 21, 2026, our testing confirmed that the skill is working. Please see this topic for updates.
