Forum Discussion
Unexpected Bill Increase After Renewal
Has anyone else experienced being ripped off by TELUS?
My 24 month contract was up for renewal in November. I called mid October to renew so I wasn’t charged extra… my bill came and it went from $1...
TELUS_Support
Official Support Team
Official Support TeamHey JodyZ2 - we always bill a month in advance so from an outside perspective into your situation I would say that your call happened on, or shortly after your billing cycle which triggered a full month of service costs.
Did the renewing agent help credit those fees?
No
