Forum Discussion
Telus charging tax on credits?
Has anyone else noticed that when Telus gives you a "one time credit" they charge you tax on the credited amount? So that when a Telus agent promises you a $100 credit their billing department charge...
Still deceptive in my opinion!
Each line states (advertises) the discount amount ($20.00 for example), but actually credits less ($19.05) in this example. Let's say the total bill was $20.00 before tax, less a discount of $20.00 would be $0.00. In their billing however, $20.00 charge less $19.05 = $0.95 + GST of $0.05 = $1.00.
So we would pay $1.00 for a full discount!
When these "discounts" get buried in a 25+ line item bill it doesn't stand out.
What do we do about anyway is probably their stance. Retain a lawyer...rrrright!
