Forum Discussion

anitasnider44's avatar
anitasnider44
Neighbour
20 days ago

HELP!!!!

For the life of  me I cannot get an internet bill to my email. Good luck talking to someone because either you can't of they give you not correct information. So frustrated with it all. I just want to get a bill so I can pay them. 

3 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi anitasnider44 - Do you have access to your My TELUS account? All your bills are listed there and there's links to download the PDF files for your convenience and record-keeping

    • anitasnider44's avatar
      anitasnider44
      Neighbour
      I cannot even get into anything. The account number they said was mine does not work or my postal code.

      Sent from my Bell Samsung device over Canada’s largest network.
  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    You should be able to access your bill through either the My Telus app for your phone or the website at My Telus