Forum Discussion
Websites dont work on telus wifi but works on mobile data
I am dealing with a strange issue. I cannot access some websites over wifi but as soon as i turn off the wifi and use mobile data i can load the website. Cant open any telus.com or telus connect ap...
I have been experiencing the same issue connecting to telus.com after Feb 2025. All the devices connected to Telus internet (ethernet or wifi) cannot connect to telus.com. However using mobile data or VPN will work. Reset and reboot T3200M multiple times without success. On phone with support multiple times without success.
TELUS_Support
Official Support Team
Official Support TeamM4K Would you be travelling or outside of the country, by chance?
Nope. This problem only occurs at home internet.
- TELUS_Support
We sent you a private message (PM) to collect some info. We're going to ask around and look into this further for you. Please keep an eye on your inbox for that PM!
