Forum Discussion
Tiredofbeingfamilytechsupport
5 years agoOrganizer
Upgraded to new modem, but same slow wifi issues remain
So i have 1GB service. Had service appointment today because slow wifi speeds for quite a while now, in range of 25mb/s to no connection at worst to 160ish mb/s at best. switched from T3200 to ne...
- 5 years ago
300 to 400 Mbps sounds right for Wi-Fi. It will drop as you move away from the router. The speed will halve on each hop of a mesh network, as each packet has to be re-transmitted along the route.
Remember, Gigabit service is meant to offer reasonable speeds to multiple devices / users on your network, rather than super high speeds to one user. Many content suppliers cannot provide their data to consumers at GB speeds.
Tiredofbeingfamilytechsupport
5 years agoOrganizer
And now the lights on the boosters have all turned red! And i forgot to mention that after the new router install last week that the doorbell camera feature for the alarm system no longer works on my phone. I need for this moratorium on in house technician visits to end so i can return to some form of decent service because this DIY stuff has only made things worse.
NFtoBC
Community Power User
5 years agoHave you restarted each of the devices? My experience is they work well within the speeds of my low-speed Fibre.
- Tiredofbeingfamilytechsupport5 years agoOrganizer
So i was able to reconnect my doorbell in one step, but i keep failing with my roof mounted camera. I can push the button on the back of the camera until the light flashes white and gives off the temporary alarmxxox wifi signal. I can connect my phone to that just fine. I just keep failing in the last step where i try to connect my camera to my home wifi network. I may have to get a technician out to tackle that unless there are some other methods to try.
- NFtoBC5 years ago
Community Power User
In my limited experience, some IoT devices do not play well with SmartSteering. I had repeated problems with door locks, for instance. This is particularly the situation if they are older devices.
- Tiredofbeingfamilytechsupport5 years agoOrganizerRestarting the boosters has returned my wifi boosters to having blue lights. Thanks for that suggestion, a small victory like this is huge right now. 🙂
Next challenge, security system cameras!