Forum Discussion
Tiredofbeingfamilytechsupport
6 years agoOrganizer
Upgraded to new modem, but same slow wifi issues remain
So i have 1GB service. Had service appointment today because slow wifi speeds for quite a while now, in range of 25mb/s to no connection at worst to 160ish mb/s at best. switched from T3200 to ne...
Tiredofbeingfamilytechsupport
6 years agoOrganizer
To answer your questions (and thanks very much for replying and trying to help me understand whether this issue is solvable or not by the way 🙂 ) in order:
1. I did the same test both times with the same phone using the same process (fast.com). This only difference is last time had a T3200 and this time had switched over to the latest and greatest modem. But even prior to the modem switch, the speed over the wifi had degraded to the levels I am getting now with the new modem.
2. I enjoy webpages being able to load much quicker the way they do with super high speed. Plus if I am going to pay for 1GB service, I think getting at least half (say 500MB/s) on wifi is a reasonable expectation. Otherwise I think the users should be notified that wifi speeds will only be 20% to 30% of the cabled speed.
3. As for security, I use a VPN on certain devices (which I know reduces significantly) reduces the wifi speed. So I would like my wifi to be as high as possible prior to the VPN slowdown. Note that I don't use VPN on my phone or the other machines I test the VPN with when reporting wifi results.
So it sounds like there is a potential that I could get higher wifi speeds if I were to invest in a more expensive wifi router? Here are some that I have seen listed as the best of the best:
Do you think that one of these may help me?
Thanks again for your assistance.
Tiredofbeingfamilytechsupport
6 years agoOrganizer
Is there anyone else with network expertise that thinks that going to a more expensive router may assist me in getting faster wifi speeds? I think the Telus technicians have likely done as much as they can to help me given the limitations of the equipment they are working with. So now I am just trying to educate myself and will purchase a faster router on my own if that will help the wifi speed in my house.
- Tiredofbeingfamilytechsupport6 years agoOrganizerThis is just so frustrating! Just rebooted router and getting 71MB/s standing right next to it!
- Tiredofbeingfamilytechsupport6 years agoOrganizer
And now the lights on the boosters have all turned red! And i forgot to mention that after the new router install last week that the doorbell camera feature for the alarm system no longer works on my phone. I need for this moratorium on in house technician visits to end so i can return to some form of decent service because this DIY stuff has only made things worse.
- NFtoBC6 years ago
Community Power User
Have you restarted each of the devices? My experience is they work well within the speeds of my low-speed Fibre.