Telus TV mini - such a downgrade

? A downgrade ?  I am astounded that the forum isn't plastered with dissatisfied customers complaining.  Maybe TELUS is filtering them out.

The TV mini is like going back to Windows95.  It is a mess.  I have to wonder what team of Red Bull OD'd nerds designed this system.  And, what consumer pre-release testing was done?

1. No instructions on how to properly install and use the device when an AV receiver is used.
2. The device comes with a ridiculously short HDMI cord.  It means the device is not visible so you can never figure out whether it is on or off.  In addition because the short cord means it is located behind a TV or receiver the bluetooth signal is blocked - so every few minutes I am told  "TELUS Remote is connecting...", then "TELUS Remote is connected".  Repeat, repeat, repeat. (And yes I have put in new batteries and repeated the sync procedure).
3. My connection is hardwired into the router.  Yet I frequently see the green circle of death as it attempts to connect to and download a signal.  And yes, I am on a GB fibre system.
4. When I do connect the picture starts very blurry (i.e. 720p) and it takes about 30 seconds to eventually give me a proper 4K picture.
5. Everything, and I mean everything takes more buttons and navigation through useless menus to do what I want.
6. The dark screen when fast forwarding, lack of skip back when stopping a fast forward, jerky stills when fast forwarding means you can't figure out when to stop!
7. When I use the guide to navigate to a channel and click on a program already in progress I want to see the program.  What I get is a half-black screen and a menu.
8. What happened to my purchased on demand movies?

I could go on, and on, and on...  But this is TELUS, they cut costs wherever possible, and don't concern themselves with what the customer thinks.  This is not TELUS TV+, I cannot identify one thing that is equivalent to, let alone improved from the old boxes.

Yep, time to look at Rogers and Bell, how could they be any worse?