Forum Discussion
Optik-Kate
TELUS Team Member
3 years agoTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
ShawnTheSheep
11 months agoOrganizer
Honestly so disappointed in this dev team. They need to up it to 1080p so it doesn’t look pixelated and just for the bandwidth even if it’s broadcasted at 720p60. The pixelation is brutal and I’m a year into my contract. Brutal.
FYI: the non sports channels look great now and the 4K sports channels too but paying this much for the sports theme packs was just a waste of money over the years.
Optikal_Speak
11 months agoLeader
Telus' digital TV product needs a lot of work to be sure. Honestly I don't have enough tech knowledge to do a deep dive. Having "upgaded" (translation: debatable) from the legacy PVR product about 6 mths ago the picture quality is far superior re: sports, movies, etc. My devices are non-4K (a LCD Panasonic projector and Samsung smart TVs) combination of HDMI and component connections and all 10+ yrs old. Also, I'm on copper as fiber not yet available in my area.
It's the plethora of form and function issues that have been ongoing since the "beta" release of this 21T digital gear that I share with all Neighbors in this forum.
Patience definitely wearing thin. I may give it a year. Definitely not 2 years. Arguably, a breakup fee should not apply if Telus is not living up to its end of the bargain.
- ShawnTheSheep11 months agoOrganizer
Well exactly I’m a year into the contract and only watch sports, I use the Sportsnet and Telus app using the Telus account. Not cool.
- craiger811 months agoHelpful Neighbour
If I’m going to watch a regional Canucks game that is on Sportsnet Pacific only, I will always go to the Sportsnet app to get better picture quality. The Telus Sportsnet channels that are not 4K are awful quality.
- ShawnTheSheep11 months agoOrganizer
Unacceptable for 61$ a month.