Forum Discussion
Optik-Kate
TELUS Team Member
3 years agoTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
Rocky3
2 years agoGuardian
Today I received my replacement tuner box, had a hardware issue, took forever to start after power outage. I wrote down specs of the old 21T and checked the new 21T
Appr version old 21T 1.24.8.200, new 21T 1.24.9.100. Timestamp 2024-08-28
Config old 21T 1724850600, new 21T 1725606457. Timestamp 2024-09-06
Obviously the new box searched and found an update that the old box did not see. Today is 2024-10-04
My hunch was correct, a lot of our problems is the 21T tuner. I wondered about tech support saying unable to duplicate a few times. Time will tell if this one will last longer than 13 months.
Myoptic1
2 years agoFriendly Neighbour
Good to know if My Favorites is the default and Scheduled Programs quit disappearing! Hopefully this can still be addressed without everyone requiring a new tuner box?