Forum Discussion
Optik-Kate
TELUS Team Member
3 years agoTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
Canucks
2 years agoOrganizer
Hey TELUS Team, in my personal opinion, the new android platform is a great step in the right direction, and I can see the vision for a completely unified platform that will function across a variety of different device and OS ecosystems. Kudos to your efforts so far! To my fellow community members: This is not easy, and for telco providers who started in the previous generation of broadcast standards - the "struggle street" is real when rolling out new features. But I hear all of you, you're paying for a service and expect the same or better quality when getting a hardware upgrade...
TELUS, I think your main focus should be on picture quality with this new platform. Your current offering both HD and 4K is definitely limited on bitrate (and sometimes framerate - I experienced dropped frames during the playoffs)... I have my android box hooked up via Gigabit ethernet so it's not my network.
It's very easy to see when comparing and live broadcast channels vs watching something via the Netflix app (be that HD or 4K on the same android box). The effect of poor video bitrate is further exacerbated with the advent of TV manufactures offering larger screens, at higher resolutions (even though they try use fancy techniques to try "up-scale"). The problem is only going to get worse, and your efforts in picture quality should be top on your list.