Forum Discussion
Optik-Kate
TELUS Team Member
TELUS Team MemberTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
We've been with Telus for many years, starting long before Optik was introduced. We switched to Optik almost 15 years ago and I don't want to think about how many Telus boxes we've been through that ended up in the landfill. We finally got fibre just over a year ago and went through months of unreliability of the NAH, WiFi Booster and PVR/STB equipment. Now that it's finally been stable for a while, Telus is rolling out another half-baked solution. Based on the comments, I'm going to hold off as long as possible. Hopefully by the time Telus forces us to switch, it will finally work.
I wonder how long Telus will let people stay with the older more reliable boxes after reading this on Telus website :
https://www.telus.com/en/support/article/upgrading-your-optik-tv-hardware-to-telus-tv
Good find. Those with the old optik take notice.
"Later in 2024, TELUS will no longer be supporting a selection of older Optik TV HD PVR and Digital Boxes"
viperdiablo1 wrote:I wonder how long Telus will let people stay with the older more reliable boxes after reading this on Telus website :
https://www.telus.com/en/support/article/upgrading-your-optik-tv-hardware-to-telus-tv
- That’s cool. I’ll cancel my Optik
/TELUS TV service if that’s the case. They aren’t listening to customer complaints, and have gone all-in on an inferior product—I’m out.
