Forum Discussion
Optik-Kate
TELUS Team Member
TELUS Team MemberTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
Good day. I do not see updates being worked on to fix the always HDR resolution issues.
I just "upgraded" to the Android box from the Arris 4k box and the picture quality on all non 4K is absolutely abysmal. It looks like what SD used to look like on the HD box. I am currently forced to use the old Arris box simultaneously with the Android box.
I also noticed that the sound quality is not as good as the Arris box. I use Dolby DD+ with a receiver, however it sounds worse when comparing side by side.
The always HDR issue/HD upscaling is a HUGE problem and I do not understand how Telus could roll out these boxes to their customers in their current iteration.
Can you please advise whether this problem is being addressed?
It’s definitely not an upgrade. The new platform is terrible.
- I think everyone agrees to this statement
